We Understand..

the need for immediate support for your office IT needs, but we also know that the expense of a full time IT staff can be cost prohibitive. That's why we offer our Service Agreement packages. Our packages guarantee you support when you need it, giving you the benefits of a full-time IT staff at a part-time cost. If you are interested in one of our packages or have a question for our team, please feel free to contact us (we are located in El Paso). Our team is ready to help your business get back to business through our consulting services.

Features
Remote network management
On site service and administration
Carryover of hours accrued from month to month within contract period and within consecutive contract periods
Same day response
Phone support (available to a customer’s IT Department)
Extra hours can be purchased each month at contract hourly rate
Can upgrade contract at anytime
Can downgrade contract one time within a 12 month period
Microsoft Certified technicians with a minimum certification of MCP
Maintenance Documentation (Extensive and detailed logging for systems and servers)

Benefits
Lower hourly rate than non-contract rate
Rate Lock-in for hours that exceed number of hours in contract
Increased Uptime resulting in worker productivity
Reduce risk of losing business data
Easier to plan and to project budgets for information technology hardware, software, and service
Be advised on current and new technology costs, benefits and pitfalls
Peace of Mind from knowing that you are properly maintaining computers and the network system's
Increased Security from viruses, hackers, and unauthorized use
Continuous Improvement in the application of information technology
Effectively Manage Fluctuations in IT staff work load
Convenience of having an IT staff member without having paying employee benefits
Flexibility in how service hours can be applied including:
Data backup setup and maintenance
Remote access setup via a VPN, VNC, RDP or PC Anywhere
Special Projects such as: installing new hardware, software, IT consulting, or IT project management
More return value from technology investments
More service value as a result of having an ongoing long-term relationship with a Technician that has been assigned to your account.
 

Our Hourly rate is $55

Consulting

ELPTech offers consulting for business and home.

Your data is valuable, ELPTech can protect it

WiFi & Wired Networking

From simple networking to nationwide VPN solutions, ELPTech can do it all.

ELPTech can remove any virus and restore your PC to running condition.

Security & Security  Design

Don't let weak security design put your business at risk. From simple PC security to 24 hr. remote network monitoring with intrusion detection, ELPTech can protect and guard your parameter.

Custom Built Super Computers

ELPTech can build you any computer. From single CPU systems, to monster quad powerhouses.